We guide you through the whole process and help with any issues that may arise.
Each plan includes device credit that you can spend on eligible devices.
We will send you a monthly statement showing your device credit balance.
RE: Contacted Optus, transferred to call centre (in India). Optus sends modem pack #1 out to old address (even though address changed in system twice before.
I attend old address and collect modem pack #2 personally.
We also love we can talk to them 24/7 via Optus chat app service.
I am disappointed that some people dont know their job and still working in optus store, made a lot of mistakes during the type on computer, dont know to explain, call for help someone every minute to ask how to do this...I have never had a problem with optus, their service is great, I have never had any drop outside and I have been an optus customer for many years.I also find the internet billing service to be simple easy to access and pay my bills online.Our Optus Business Centres can give you a personalized mobile plan solution.Whether you travel overseas, need more data, or want to save money, an Optus Business Specialist has the tips and tricks to help you get the most out of your business mobile plans.Want a better plan but not ready to upgrade your device?Get a hardware credit so you can swap your business phone later when you sign up for six or more services with an Optus Business Centre. You can select from 6 – 150 plans for your business across our range of services.Check your plan status in My Account to see your eligibility for a special offer.Since Sir Richard Branson launched Virgin Mobile Australia in 2000, we’ve challenged the status quo in Australian telecommunications.Escalated matter again, Optus India said they will email the escalation team and I'll hear from them in a week!!1 month after my NBN installation was booked still no NBN!