If this isn't an option, you should explore every avenue to try and contact them or someone in their team who could help.You are working on a project and halfway through you realise that you have made a significant mistake that may require you to restart the project to resolve it.A good problem-solving process involves four fundamental stages: problem definition, devising alternatives, evaluating alternatives and then implementing the most viable solutions.
For example, how you would deal with a colleague who was relying on you to do all of the work or falling short of a target.
Although these aren't questions as such, they may be used by some recruiters to see how you handle unexpected changes.
Managers would far rather employ a member of staff who can take action to resolve a problem than someone who doesn't act and relies on someone else to think of a solution.
Even if it isn't outlined as a requirement in a job description, many employers will still be evaluating your problem-solving ability throughout the application process.
Effective problem solvers are those who can apply logic and imagination to make sense of the situation and develop a solution that works.
Even if it doesn't prove as successful as you had hoped, resilience is important, so you can reassess the situation and try an alternative.When problems do occur, employees are expected to use their initiative and develop suitable solutions to avoid the situation escalating into something more serious.There are many situations where problems could present themselves in the workplace, from a client concern through to assisting a technical team resolve a website or database error.How would you approach this so you still met the deadline?Answer: Stop what you are doing and evaluate the mistake.Sometimes this may take the form of a question about what the applicant would do if they had too much or too little work to complete.These types of questions usually begin with the recruiter asking how you would deal with a specific situation followed by some kind of challenge.This could be an example of a time when you faced something unexpected, or you were approached by a client about a concern.Managers will often relate one or more questions to the role you are applying for.If you know that you are likely to face problem solving questions in the application process, it’s good practice to research the typical questions and scenarios that candidates are presented with.This will not only increase your confidence but also help you to refine your answers and provide a stronger response.